Reviews

Mark responded promptly to my call and came to my property the same day. In our initial phone call he gave me a clear estimate of the likely cost of the work which need to be done. on arriving at my property I felt he gave a very honest assessment of the work actually required. I was very pleased with the outcome and the cost. I shall certainly need Mark of Plym locks again if the need arises.

Had a problem with rental house, upvc double doors from kitchen into conservatory, leading door wouldn???t open. Looked online for a fitter, saw Plymlocks and gave them a call. Chap called Mark answered, told him the problem and he said he???d be out later that afternoon. True to his word, attended property via the tenant, diagnosed the problem, gave me a price and I was very happy with all of this. Mark then said he would repair on the spot, must have a well stocked van! Hour later got a call, work all complete, but needs an alteration to door hinge. Very happy with the work inc the price, I thought it would be more than quoted. Very helpful and prompt service. Would definitely be using Marks service again. Thanks very much.

This almost sounds too good to be true! I walked out of my house to get a key cut and happened to see Mark parked outside working at one of my neighbours' house. I asked on the off chance if he could cut keys, and instead of brushing me off, he happily said it depended on the type of key and offered to take a look. Within minutes, he'd cut the key there and then, and it worked perfectly. No hassle, no inconvenience, and no sign that I'd interrupted his work. Just friendly, professional service from a genuinely nice guy. I wouldn't hesitate to recommend Mark to anyone. Excellent service and a great experience from start to finish. 5 stars!

After discovering we had a problem with our front door on a Sunday, Mark was incredibly responsive and booked us in for the very next day. He contacted me beforehand to let me know he was on his way, which was much appreciated. Mark was friendly, knowledgeable, and highly professional. He quickly diagnosed the issue as a faulty gearbox mechanism and thankfully, had the replacement part in his van, so he was able to complete the repair there and then. What really impressed us was that he also took the time to look at another door that was playing-up, knowing he had other jobs to go to. He realigned it to improve its operation as well. The overall cost was very reasonable, and the service from start to finish was outstanding. We wouldn't hesitate to recommend Mark to anyone Iooking for a reliable, honest, and skilled locksmith

After experiencing some issues with the locking mechanism of our front door I gave Mark a call and I was really pleased with the service that he provided. It was a Sunday but he was able to come out later the same day and having given me a rough estimate of when he would be there he kept me updated regarding his arrival time. After identifying the issue he gave me a quote to install the new part and once I accepted he quickly got the issue resolved and the door functioning properly again. Mark is friendly, clearly cares about carrying out his work to a high standard and provides very good customer service. Would definitely recommend.