Marvel Heating & Renewable Energy Ltd is an independent local tradesperson covering Doncaster.

1. EEdward Turner★★★★★

   Generally good, with a few issues along the way. Very friendly team. You can tell they're genuinely wanting to help you. Ours was a large job: installation of underfloor heating throughout the property plus an air source heat pump. The sales process was straightforward, informative & clear, with a sales director coming to our house to talk us through our options, explain how it works etc. This was followed by a site visit, once we'd signed up, which was undertaken by engineers who really knew their stuff. We did question whether the pump would be sufficient for our property, and Dwaine and the team insisted that it was. We have now had our first winter with the heat pump & underfloor, and it all appears to be working quite well (after a few small issues with Marvel were swift to resolve). The main negative we have found with Marvel has been communication (which they seem to have resolved since, by hiring some more manpower to head up some of the operational elements). During the course of the time we worked with Marvel, communication was a pain point, as a lot of the comms seemed to bottleneck with Dwaine, Marvel's key decision-maker - clearly a very knowledgeable and busy man. However, I understand they have recruited someone else to manage the operations in those moments where Dwaine is unavailable. Broadly, Marvel offer a good service, with some genuinely great people who work for them. With some improvements to their operational model, reducing bottlenecks, spreading accountability, they could easily be an excellent, category-leading company.

   Google review · 22 Jun 2026
2. JJamie Smith★★★★★

   I was dubious about using this company, and I was right to be. On quotation I was told to build a concrete pad for the pump to sit on at my cost, the team installing it said it could have sat on the flags laid already with rubber bungs on the feet of it. Their price was competitive. As we were coming into the summer the issues with the radiators became apparent later. They weren't warming up properly, clinking, which never happened before. They came out, said they had fixed it, they hadnt, but also after their visit we lost pressure in the water, we booked in a visit for a 2-man team, because they was going to change the shocking pipework they had done when changing the radiators originally, i took a day off work and they told me I had the wrong day, and it was the next day i was booked in for. When the engineer came (alone, not a team) he said that he was only asked to do this last minute as it had been missed the day before. He came with approximately 6 tools in his toolbox, never have I ever seen a grown man take over an hour making a hole in chipboard flooring using a broken screwdriver, before asking to use my drills. Then after he done some work, as he was alone, I had to run around the house bleeding all 17 radiators whilst he watched the pressure gauge near the tank. He left at 7pm! Leaving me to sort the floor he had ripped up and scorched skirting boards..... but he came back again because he had left something off the tank which leaked all over the garage floor. Tie this in with the fact electricity has skyrocketed makes the pump so expensive, makes their whole sales pitch of "itll pay itself of after X amount of years" as so far its costs a fortune. I have refurbished my entire house.... this has been hands down the most stressful part.

   Google review · 19 May 2026
3. MMark Raybould★★★★★

   Excellent service from Marvel Heating from start to finish. Rob was polite, knowledgeable and never pushy, and I was consulted at every stage ??? including having my input on where the heat pump should be located. The installers, Darius and Craig, were fantastic ??? hardworking, professional, and very tidy. Any minor niggles after installation were dealt with quickly by the customer service team. Best of all, the house is now consistently warm and it???s costing less to run than when we were using gas for a few hours a day. Highly recommended.

   Google review · 20 Feb 2026
4. GGerard Hurst★★★★★

   Installed 0 February 2025 - Very happy to confirm a positive outcome of your whole process from initial engagement by your sales consultant Adam through the negotiation and formal survey, completed promptly and professionally and the system installed on the agreed scheduled date. Installation trades were great, worked to a high standard of cleanliness and delivered (by a none tradesman???s eye) a fit to a high standard that within the week running, shows every indication of an excellent job. Your office follow up by Kerry is much appreciated with document pack. 10 months on and our experience is great. Installed well and to the correct design we have always been warm when needed with hardly any 'management' needed. The weather compensation seems to anticipate the level of energy needed to keep to the comfortable 19.5 degree target. Plenty of hot water which we never had with our old gas boiler and tank system. The Marvel team have delivered to expectation.

   Google review · 13 Nov 2025
5. AAlex Jones★★★★★

   From start to finish it???s been a great experience, Everyone I met from the Marvel team was friendly, honest and hardworking . I???m really pleased I went with Marvel as the install was great our house is warm and cozy. I was nervous about transitioning to heat pumps as I had heard horror stories about your home never getting warm enough especially as we have a big old house to heat . Within 12 hrs of turning it on the whole house was warm and the hot water piping hot.

   Google review · 11 Nov 2025

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