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The Heating Experts (Derby) Ltd - Central Heating & Plumbing

Reviews

5.0 Google rating (300 reviews) · Google Maps

Reviews from Google

Plavit Claudiu Florin

Outstanding service from start to finish! The engineer arrived on time, was extremely professional, friendly, and knowledgeable. He carried out the boiler service thoroughly, explained everything clearly, and made sure everything was working perfectly before leaving. He also left the area spotless. It???s rare to receive such excellent customer service these days. I wouldn???t hesitate to recommend this company to family and friends, and I???ll definitely be using them again in the future. Thank you for a fantastic job!

Reviews from Google · 7 Aug 2026
Rob Brighton

I had a Boiler service and Gas safety check done by charlie. He was friendly, efficient and on time. He explained what he was doing and left no mess. Will be using again and would highly recommend.

Reviews from Google · 23 Jul 2026
Mitesh Soni

The service from start to end was top notch. Very quick and had updates throughout the job. They also happy to help with adhoc plumbing work. Will be using again and they come recommended. Thanks again

Reviews from Google · 15 May 2026
Peter Campbell

What is there to say I???ve been using Paul and his Company fur a very long time now. Boiler service completed part recommended to replace under warranty. I???ve been in comms with Paul throughout and pleased to say his advice to get it covered under manufacturer worked out well. Of course Paul and his team were on hand if not to rectify. Can???t recommend these guys highly enough always on time and even offered to come a few days earlier if required. 5 Stars from me.

Reviews from Google · 21 Apr 2026
chloeeannaliese

We couldn???t recommend Paul and his team anymore. From the initial enquiry right through the finished install everything has been a breeze. Every part of the install has been meticulously explained to us, giving us options at different price points rather than forcing items on us - which is massively refreshing. The actual work we had done was the removal of a hot water tank, isolation of a loft tank and a boiler replacement and it has honestly been done to an absolutely perfect standard. Heath completed the job for us and was so thorough and clean throughout the job, his pipe work is so neat and doesn???t look like an eyesore! Heath was so friendly and you could have a nice conversation with him too, and again he was as informative as Paul. Charlie came to complete the gas safety items and paperwork for the install and show me how the new boiler works. He was so friendly also and very informative checking I understood each bit and always checking I had no questions. The main thing about Paul and his team is not only is there work to a standard you don???t really see anymore, they are all so lovely and down to earth. Making a big daunting job being done on your home so much easier! Paul and his team are a pleasure to deal with and are worth their weight in gold!

Reviews from Google · 25 Apr 2024