DTS Plumbing & Heating Services LTD is an independent local tradesperson covering Rotherham.

1. eeatsleepthink.★★★★★

   So, I broke my mum's toilet trying to fix it. I called DTS at 8:00 am, and Charlie arrived by 10:30 am. A few parts later, and he'd fixed it, no problem. Mum's in her eighties, so I wanted to find a firm that could fix it sharpish, and DTS delivered. Very professional, quick, and no-fuss. The price was reasonable given the emergency and the parts needed, and the service was exceptional. Highly recommended! (Note that I'm leaving this review on my business account, I don't have a personal Google account - Mike M)

   Google review · 1 Apr 2026
2. AAbby★★★★★

   We've had DTS out to our home for many projects over the past few years including yearly boiler services, a reseal of our shower and bath, a new shower fitting and bath panel, and now a new boiler install and they've always been great with everything working and looking perfect afterwards! They even took the extra time to send someone out the next day to make sure the new boiler was still looking and working correctly and took extra time to set up and explain our new smart thermostat. It's so easy to get in touch with the office to book jobs in and I really appreciate all of the confirmations through email for the time and date and receipt of payments, plus the text messages to let us know the engineer is on the way. All of the engineers have always been very friendly and knowledgeable and take the extra time to explain things to us thoroughly. We're super happy to have such a reliable company and will definitely be using for other projects in the future and would highly recommend!

   Google review · 18 Mar 2026
3. JJ Park★★★★★

   I called DTS Plumbing for a routine boiler service. During the visit they identified a 6 millibar gas pressure drop and diagnosed it as a leak on an internal joint. They couldn???t repair it that day, which meant I was left without heating or hot water overnight, but said they would return in the morning. They did come back at around 9am and replaced some pipework, but afterwards told me the remaining leak was on the meter and that Cadent would need to attend. When Cadent arrived, they found the meter unions were simply loose, tightened them, and confirmed there was no leak on the meter. However, they also confirmed there was still a 1 millibar drop on the internal pipework, meaning the leak inside the property had not actually been fixed. When I called DTS back, the customer service from Jill was very poor. There was little empathy despite the fact I still had no heating or hot water. She insisted the issue had been ???fixed??? because the drop had gone from 6 millibar to 1 millibar, even though that still indicates a leak. I was initially told no one could return for three days. After pushing back, I received a call saying someone would come out, but was also told over the phone that all the pipework needed replacing at a cost of ??300 inc VAT despite nobody having re-inspected the system. When the engineers arrived, they immediately started cutting into pipework without properly diagnosing where the leak actually was. Overall, the experience was disappointing due to poor diagnosis and unhelpful communication from the office.

   Google review · 14 Mar 2026
4. JJake O'Connor★★★★★

   We used DTS to help us install Hive smart home thermostats. We usually tackle most DIY projects ourselves but this one was a bit beyond our capabilities. We used Checkatrade to find a suitable engineer and Dale from DTS Plumbing and Heating was the first business to contact us. Dale was very quick to respond and promptly booked us in the next evening for a WhatsApp video consultation. Within a few short minutes, Dale had everything he needed to provide us with a quote. Dale sent us a quote within 15 minutes of our video call and once we accepted this, he got us booked in for the installation within a few days. Dale kept us informed the whole way through ensuring to let us know his expected arrival time on the day of the installation. Dale arrived on time and was very efficient. The quality of the work is excellent and everything works as expected. Dale talked us through the control system, the wireless thermostats and how to use the heating system in an emergency. Dale suggested that we look at having a service on our Boiler and gave us solid advice on how frequently a service is required and the dangers of not having a service. We found Dale to be very honest and trustworthy. Thank you Dale.

   Google review · 11 Jan 2025
5. LL LC★★★★★

   DTS were the company that my kitchen renovators used and their impeccable work has meant that we have trusted them with other plumbing and boiler work in our property. All of the plumbers have been professional and incredibly helpful (especially when I have dumb questions) and they're super quick to respond to any queries. A brilliant company. 23/10/23 - Brad was in charge of our bathroom refit and did a fantastic job, correcting and troubleshooting issues along the way. 30/11/23 - We had a visit from Tim to fix a boiler issue and he was courteous and professional, explaining what was happening during the appointment.

   Google review · 30 Nov 2023

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