Reviews

Excellent service. Steve professionally serviced the boiler and carried out the gas safety check, issuing the certificate. He answered every question???and I asked plenty???and explained everything clearly. He is very polite, professional, and communicative. I highly recommend him.

I initially contacted this company because they were local to me. However my quote was provided promptly and made my other quotes redundant. Boiler replaced in a timely fashion with no mess. All in all a great experience, well done.

Had a boiler service done and the old copper pipe broke (no fault of Stephens), Stephen patched it up for us so we could still use it. Stephen then came back multiple times to get it fixed and really did go above and beyond to help us. He answered all of our questions and has great pricing. Will definitely be using again in the future!

Stephen did an excellent job installing our boiler. The whole process was smooth, professional, and clearly well-organised from start to finish. He explained everything clearly, worked efficiently, and left everything clean and tidy. The boiler is running perfectly???couldn???t be happier with the service. Highly recommended!

Used The Boiler Co North East for a landlord gas safety certificate and a new thermostat installation - solid experience from start to finish. They responded quickly and got me booked in without any hassle. Turned up on time, carried out the gas safety check efficiently, and handled the thermostat install smoothly with no issues. Everything was explained clearly, paperwork sorted properly, and pricing was very competitive for both jobs. No delays, no upselling - just got the work done properly. Reliable, straightforward service. Would use them again without hesitation.