Premier Heating Solutions is an independent local tradesperson covering Reading.

1. KKatharine de Villiers★★★★★

   Where to start with the fabulous service received! The communication has been clear and accurate and the company really responsive to our request to adjust the timetable of which part of the work to complete when. Reece and Reece managed the electrics in the heat working out how to work around our particular house construction. Then Ollie came up with the solutions needed to connect all the units together smoothly and managed the whole process really professionally even though we had other work going on at the same time, before Tom came for commissioning, clearing and talking us through how to operate it. Everyone on the job has been super friendly and helpful and incredibly hard working and we could not be happier with the end result. Thank you all so much.

   Google review · 13 Jul 2026
2. SSusan Stoddart★★★★★

   Steve has been brilliant from start to finish. A great job with much needed help as I do not have much information regarding gas boilers. Steve also provided me with help to cover not only boilers but electric and plumbing support. Overall I am extremely satisfied. Thank you.

   Google review · 12 May 2026
3. JJ A★★★★★

   A gas pipe was left exposed, approximately 12cm in length. Additionally, the old pipe was in poor condition. Having a gas pipe coming out of the kitchen floor poses a serious safety concern. I was repeatedly told that the old boiler had been isolated, but it clearly wasn't. The electric and gas was running. This has wasted the asbestos companies time, even they were totally shocked. I showed them your message where I was told it was isolated completely. The overall quality of the work was poor. Due to the delays caused by the asbestos issue, the team had to drill through my bedroom wall, and now I need to hire someone to plaster it as I cant do. The pipework was poorly done, and a live electric cable was left in the old airing cupboard. I am still in disbelief about this. Furthermore, the vertical radiator was placed on the wrong wall. While I understand from the gas engineer that it couldn???t go where I originally wanted it, this should have been communicated better. Had I known, I would have opted for a simpler, more cost-effective solution. One of the main reasons I chose your services was because you promised to complete the job before my surgery, which did not happen. The old boiler was not removed by their external contractors. As a result, I was left without a kitchen, and this delay impacted my plans, especially since I needed this work done due to my upcoming surgery. Which I had told them about. They did eventually removed the old boiler. Then I had to get them to remove the bathroom radiator as it was bigger then I had asked them to install. I had to get a new plumber to fit it at my own cost. Overall, I am extremely disappointed with the service. And my neighbours told me that I was over charged by 2/3k Jo

   Google review · 9 May 2026
4. RRajen moodley★★★★★

   To the Premier Heating Team. I wanted to personally express my sincere thanks for the exceptional service I received throughout the recent work carried out at my home. The professionalism,timeliness and workmanship demonstrated by every engineer involved were truly outstanding. Across the different stages of the job each of the four engineers worked to an excellent standard and I was impressed by the consistency and attention to detail shown throughout. I would like to give special thanks to Michelle who did an excellent job sourcing a new hot water cylinder and arranging for an engineer to attend within just four days. Although the first cylinder unfortunately arrived damaged in transit, the way this issue was managed was exemplary. A quick decision was made to replace it and another engineer was arranged to complete the installation on Saturday, a level of responsiveness I greatly appreciated. I would like to commend Shane who arrived punctually on Saturday and worked with a clear commitment to " doing the job right the first time " His thorough checks and immediate rectification of the immersion leak by renewing the gasket, the time he took to explain the plumbing system and boiler operation were all greatly valued. He also remedied long standing issues with the Salamander shower pump, something even Salamander technical team could not identify the problem. They just sent me a new pump which I now don't need. I was so impressed with Shane's workmanship and professionalism that I asked him to give me a quote for changing some radiators. Once again thank you to the entire team for your excellent service, for someone who is currently not a member. I am extremely pleased with the results. Your workmanship, communication and commitment to quality truly stands out. Highly recommended Raj Moodley.

   Google review · 29 Mar 2026
5. GGrant Readings★★★★★

   Absolutely first-class experience from start to finish. Our journey began with a service on our very old oil boiler, which was carried out to a high standard, including all necessary hoses and parts within the fixed service price. Next, we needed a quote to upgrade our gravity-fed system to a modern, non-vented system and to relocate our hot water tank. Zach???s communication throughout was excellent ??? he explained all options clearly, without any pressure. We were simply presented with the facts, making decision-making straightforward. The online systems for quotes and payments were seamless, providing a truly 21st-century experience with everything documented clearly and in plain English. When our boiler developed a split, we needed to move from quote to install quickly. Michelle organised everything smoothly, and they were able to fit us in within days. The installation itself was a big job, requiring access to multiple rooms and the loft. The team was incredibly respectful of our space ??? they protected the floors, wore overshoes at all times, and showed outstanding energy, professionalism, and workmanship. Huge thanks to George, Chris, and Tyler for their hard work and attention to detail. Overall, we couldn???t be happier with the service and the result. Highly recommended!

   Google review · 14 Nov 2024

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