Carters Heating Services is an independent local tradesperson covering Norwich.

1. JJohn Taylor★★★★★

   My wife insists we use only Carter's for any job, even if they are a bit booked up and not able to respond quickly. She just trusts them. And I have no problem with that

   Google review · 26 Jun 2026
2. RRebecca Green★★★★★

   I can't recommend them highly enough. It's rare for any business these days to be as professional, communicative and helpful as Carter's are. You'd think it would just be a basic standard to care about your customers but it's become so rare that when you do actually find this from any company it's unforgettable. I will never let anyone else touch my boiler ever again since I found Carter's. They have truly earned all these 5 star reviews.

   Google review · 9 Jun 2026
3. NNicola Holmes★★★★★

   Have always had a friendly and trustworthy service from them. Most recent engineer who came over to fix my bolier explained every step he was taking, which meant I understood the logic and didn't feel I was being ripped off.

   Google review · 28 Feb 2026
4. CClaire Pointon★★★★★

   Always honest professional work. Whoever attends is well looked after by Steve Carter. Shane this week has been excellent explaining everything, worked so hard fitting us a new unvented cylinder.

   Google review · 25 Feb 2026
5. BBrooke Rutherford★★★★★

   We???ve been using Carters for years. They???re so professional, thorough, and they do everything to best practice. They take the time to explain everything in detail and they send you documentation for all of their work. There???s honestly no one I would trust more to handle the heating, gas and plumbing in my home. They are very no nonsense, transparent and trustworthy. Steve and Fiona have very very high standards so you know any members of their team who show up will do a great job.

   Google review · 26 Jan 2026

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