Arton Plumbing & Heating is an independent local tradesperson covering Maidstone.

1. EEmily Hicks★★★★★

   We had a multi-split Bosch air conditioning system installed by Arton (two indoor units and one outdoor unit), and after living with it for a week we're extremely pleased with both the installation and the system itself. From the initial survey onwards, the team were knowledgeable, thorough and happy to answer what felt like an endless list of questions about planning, installation, warranties, servicing and the proposed pipework. At no stage did we feel pressured into making a decision. Unfortunately, our installation coincided with an unexpected manufacturer supply issue which affected a number of Bosch orders nationwide. While this was understandably frustrating, it was also when Arton's customer service really stood out. Communication throughout was excellent - we received prompt phone calls, written updates and even a personal call from the Managing Director explaining the situation and outlining the options available. They worked hard to source replacement units, honoured our original quotation despite supplying a larger outdoor unit, and made every effort to keep our installation date. On installation day the engineers were courteous, professional and clearly took pride in their work. The pipework and trunking are exceptionally neat, they left the house clean and tidy, and took the time to explain the system before leaving. A week later we've settled into using the system properly and it's already made a huge difference to the comfort of our home. Looking back, the temporary delays were frustrating at the time, but Arton dealt with them honestly and professionally, and we're very pleased we stayed with them. We wouldn't hesitate to recommend Arton to anyone considering air conditioning.

   Google review · 25 Jul 2026
2. JJodie Ernst★★★★★

   We could not be happier with the service we received from Arton Plumbing and Heating! Joe and his team arrived exactly when they said they would and immediately made a great impression. They were friendly, polite, professional, and took the time to explain what they would be doing before getting started. Throughout the day they worked incredibly hard, especially in temperatures already above 30! They were extremely well organised and completed the installation efficiently without ever compromising on the quality of their work; is clear they take real pride in what they do. They treated our home with respect, kept everything clean and tidy, and left the place spotless once the installation was complete. The air conditioning system looks fantastic, and we are absolutely delighted with the finished result. Everything was installed neatly and they made sure we understood how to use the system, and answered all of our questions patiently. With the recent hot weather, we honestly can't believe we didn't have air conditioning installed sooner. It has already made such a difference to the comfort of our home! It has several different modes, remote controlled and is silent! It is installed to perfection and fits in to our home perfectly! A huge thank you to Joe and his team for their hard work, professionalism, and attention to detail, you have made such a huge positive impact into our lives. We are so pleased we chose you to complete our installation. We can now sleep confident knowing our newborn is at a comfortable temperature. We wouldn't hesitate to recommend them to anyone considering air conditioning installation. Five-star service from beginning to end with genuine kind caring workmen who are incredibly talented at what they do.

   Google review · 10 Jul 2026
3. aaidan ross★★★★★

   Last week my 20 year old boiler finally gave up the ghost. I had an engineer attend to quote who fully reviewed the aged system. I received a comprehensive quote and after benchmarking went with Arton. The boiler was ordered on Monday and was fitted on Wednesday. It must have been the hottest day of the year so far and the team worked so hard. They worked cleanly and efficiently, they removed all the waste material, rebricked the old flue position. Fitted new parts in the airing cupboard and a couple of radiator valves that I was going to do, strangely they don't like my mole grips.... They cleaned down and demonstrated the new boiler and control (Hive). Mark and his team were polite and respectful of my home and family, they even made friends with our nutty dog! If you have a young family at home and are worried about having engineers wandering around the house Mark was super switched on regarding safeguarding, he asked all the right questions. Towards the end of the day there were a few other engineers that turned up to help the core team, nice to see that they all help each other especially when the weather was so hot. Would I recommend Arton to do a boiler installation, unreservedly yes, a truly great experience.

   Google review · 25 Jun 2026
4. DDhaivat Jani★★★★★

   I had old boiler control system from British gas and I required modern remote control so I can control my hot water and central heating in my house. John from Arton Plumbing and Heating managed to install Hive control on the day he came to service. The work was completed professionally as per the quotation within the time frame. I also got my boiler and fire place serviced with John on the same day. Earlier, I also had intermittent issue with my boiler. Since I serviced my boiler annually with Arton Plumbing and Heating the intermittent issue has disappeared. My boiler now works more reliably. I strongly recommend them.

   Google review · 15 May 2026
5. SSophie Torbica★★★★★

   After moving into our new house, our oil boiler very quickly gave up on us! As you do, I asked for recommendations for plumbers on our local Facebook group. Arton Plumbing being one. Out of all of them, Arton stood out before they even visited the house. Booking the quote was quick and easy, communication has been fab, and we were able to book the boiler install in for the same week! By this point, the other plumbers recommended hadn???t even returned my call or booked in a visit to come and quote! Charlie came and visited our home and gave us a quote straight away. He was very polite, and knowledgable, and kept in contact with us at all times. The fantastic service continued during installation. Mark, Luca and Dan carried were extremely friendly, accommodating to our needs, talked us through the Hive installation, and kept everything clean and tidy as they went, and once they???d finished. After doing a whole house renovation we unfortunately learnt the hard way that there are many tradesmen that would put you off for life! But Arton Plumbing having redeemed our faith. Fantastic start to finish, thank you!

   Google review · 27 Mar 2026

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