Reviews

Would not recommend, avoid! Took three week to get a quote with staff ignoring parts of the email. When the plumber turned up he suggested a whole different plan with having to remove parts of the kitchen, this could have been avoided if I had had an in person quote offered (even at an extra cost). The plumber then left to ???get a part??? after taking apart bits of my kitchen and I got a call 30 mins later saying he wouldn???t be returning because I didn???t have a filter - which was arriving that day (again could have been avoided if someone actually quoted properly and prepared for the job). I had to take a day off work to wait for this awful service and I have not heard from them since. Terrible service. Avoid.

This company was wonderful to deal with. Helen listened to me, calmed me. Set up an appointment for the owner to visit. He was amazing, professional, and knowledgeable. His estimate was far below British Gas, no further than that. I set the install date. That was today, my fitter was the best craftsman I have seen in years, his skills and attitude were 5-star. The whole company has a professional grace of care, confidence, and nothing to prove. Their actions say everything. This was a pleasure from start to finish. This is how all businesses should be, I am lucky I have found more than a few companies like this now. I recommend them all, I am a loyal customer. I value calm, professional people who care about the customer and their work. They charge you a fair price and do great work, brilliant backup and maintenance service, with great communication skills. Thank you to all involved.

We love RBPoolman! We have had various works done when we moved to Wiltshire in 2022. From a central heating perspective, we've had a brand new oil boiler install and relocation and installation of a new hot water tank. We've also had two complete new bathrooms installed. All work has been competitively priced, and the work of the highest standard. Ryan (owner) makes himself on-site and available to speak with any questions, and all engineers have been fantastic to have on site. We are delighted with our new bathroom most recently completed in July 2023 (see pictures). A special thank you to Jordan and Nyle who completed the work and were TOP-CLASS... having now completed two bathrooms to our complete satisfaction we would recommend them to anyone. An excellent company with excellent leadership, and what appears to a customer-focused training and development mindset. Thank you!

We recently instructed RB Poolman Ltd to complete a new boiler installation and to redesign our bathroom. All of the team that we dealt with at RB Poolman Ltd have been incredible. Frome the initial planning stages, to purchasing materials to completion, we have been kept updated and helped throughout. Jordan and Charlie were so efficient and tidy every time they came to site and explained everything they were doing. Laura and Ollie in the office were great at updating and chasing us when needed. Even when we decided on a few last minute changes. I would and have already recommended RB Poolman Ltd to anyone who has asked and will continue to do so. Thank you again to everyone. Simon and Kara Southwick

Fantastic service from all of the staff at RB Poolman, They came to the rescue when I was poorly let down by a National firm. Boiler supplied and installed, up and running in 27 hrs. Both us the landlords and tenants very grateful for the professionalism of this company. Finally a big thanks to the engineer ( I'm sorry I don't kno his name) who completed the work. A very nice tidy installation.