Reviews

I have an annual central heating service with Fired up, they installed my boiler and remote controller. They are prompt, punctual and very clean in all jobs they do. They are an excellent local firm. With a lovely team. In fact the best. Look forward to seeing Jake next year ????

I had many quotes from online and a few local companies but opted to go with Fired Up. You feel like your taking a gamble when using a company you are unfamiliar with but I am so glad I did. Charles initially visited to assess and to give me a quote. I was impressed with his thoroughness of inspection of the boiler and heating system etc. and seemed generally a nice guy. Good communications from Kim from the office helped everything keep to the schedule. The replacement boiler was installed by Jake who was very professional and courteous. My property was well respected and Jake left everything clean and tidy after completion, he did a fantastic job. A great time to have a new boiler fitted (during a heatwave) but I???ll look forward to it when it???s needed most. I would definitely recommend Fired Up to friends and family.

I can???t rate Charles, Jake, and Kate highly enough! All very friendly, professional, prompt and skilled at what they do. We had a situation with our hot water, where I thought I knew the fix. Turns out I was very wrong and the boiler was far worse off than I thought. I received a good description of the problem, work that needed to be carried out plus my options. After a good call with Charles, and a good offer, we decided to use Fired Up to replace the entire boiler and he did a great job! Perhaps the only tip I could give for improving customer satisfaction is to reduce the frequency of automated SMS reminders - they???re a bit OTT. Overall, trusting in FiredUp was definitely the best choice and I???m glad we didn???t go down the route of using a large online company.

We had an emergency in the form of a punctured heat pipe. We managed to get the water off quickly, but it caused a leak downstairs and we were looking at having no water for the whole weekend. Called up Fired-Up and spoke to Kate, who was very kind and reassuring. She managed to juggle the schedule a bit and we had someone (Jake) around within a couple of hours. Jake was a marvel. He did an excellent job: trimmed out the length with the hole, fitted and soldered a new length, tested the pipes, bled the radiators, checked the boiler and made sure we were completely happy before he left. I would definitely recommend Fired-Up to anyone, and will certainly be using them again for (hopefully planned) plumbing work!

Been using Fired Up to service my 20+ years old boiler for about 3 years now. It is 100% worth getting it regularly serviced, Jake who came said it was in brilliant condition. Other people here have had some issues if it's not been serviced regularly. He also fixed a pressure issue and two leaks. Really good service. Reliable, polite and not pushy about upgrading or anything.