Options Plumbing and Heating Ltd is an independent local tradesperson covering Basingstoke.

1. MMatt★★★★★

   Rory was outstanding with what was suppose to be a boiler service, but turned into above and beyond work and replacement of worn seals and repaired/replaced faulty thermostatic zone valves/motors. The level of detail, knowledge, and thoroughness that Rory demonstrated went well above and beyond my expectations and I really appreciate all the photos that Rory sent through too of every aspect of the job. Rory took the time to talk me through every aspect of the works and clearly explained the issues encountered along the way. I can honestly say I???ve learned more about my boiler system in just a few hours with Rory than in the 6+ years I???ve been at the property, albeit I apologised to Rory as the job took much longer than initially planned but thanked him for finding the time to stick with it and not rush it through. I don???t often pass on such high praise, but I am truly appreciative of the quality of Rory???s work and the excellent service provided, I won???t be using any other company for heating works going forward. Highly Recommend!

   Google review · 19 Dec 2025
2. JJulie Lilly★★★★★

   James and the team have done an amazing job redesigning our bathroom . They were very respectful of our property , and have left us extremely happy with their work . We are very happy with our new bathroom and it was completely tidy and clean when the job was completed. I would recommend Options Plumbing and Heating highly. Very professional and very approachable nothing was too much trouble. We will definitely be using them again .

   Google review · 15 Dec 2025
3. EEnrico★★★★★

   Yesterday I had a direct unvented cylinder installed, and I???m absolutely delighted with the work carried out by David. He was professional from start to finish, with great attention to detail and beautifully finished pipework. I was also really impressed with the support and communication throughout the entire process, from the initial enquiry to the final installation. Five stars.

   Google review · 4 Dec 2025
4. ttash whitehouse★★★★★

   We recently had our boiler upgraded by Options Plumbing Ltd, and we couldn???t be happier with the service. Rory, Greg and James were professional from start to finish ??? they worked efficiently, kept everything clean and tidy, and explained the process clearly. The quotes they provided were fair, accurate, and perfectly in line with our budget, which gave us real peace of mind. It???s refreshing to deal with a team that combines great workmanship with honesty and reliability. We???ll definitely be using Options Plumbing Ltd again for any future plumbing work and would highly recommend them to anyone in need of trustworthy plumbers.

   Google review · 5 Sept 2025
5. TTitus Hadfield★★★★★

   After today???s boiler service, they will be my only ???Option??? from now on. Rory came out to service my boiler, he was on time, polite and friendly. He sorted our boiler out in our new home, fixed many issues left by the previous owner on the same day as he had most of the spare parts on the van. He explained all the issues that it had very clearly and when he was done he left no mess behind! See you next year!

   Google review · 14 Mar 2025

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