Reviews

After a very disappointing experience with another company at my home, a customer recommended DCL and I???m incredibly grateful they did. Ian arrived exactly when he said he would, took the time to listen to everything that had happened over the previous few weeks and then carried out a thorough, logical investigation. He didn???t make assumptions or rush to a conclusion. He methodically ruled things out, completed a CCTV survey of the drainage system, explained everything clearly as he went along and ultimately identified the source of the leak that had caused me weeks of stress. Better still, he repaired it there and then, left everything tidy and produced a clear, detailed report. Communication from the office was excellent throughout, the hourly charging was transparent and fair, and I always felt I was paying for the work actually carried out rather than a fixed package. As a business owner myself, I really value professionalism, attention to detail and good customer service. DCL exceeded my expectations in every respect and I wouldn???t hesitate to recommend them. Sue ????

Excellent service from DCL Drains! The team provided great customer service from start to finish and carried out the work to a very high standard. They were professional, reliable, and got everything sorted quickly and efficiently. Really impressed with the quality of the work and communication throughout. Would definitely recommend!

I want to thank DCL Drains LTD for their excellent service. From start to finish, each member of the team that I dealt with from the initial phone call to the completion of the job acted professionally and with the utmost courtesy and respect. I was kept informed at all times and provided with clear written quotes throughout. All work was completed to a very high standard and work areas cleaned and tidied before departure. Thank you again for a great job, much appreciated!

A fantastic service from DCL from start to finish, quick and efficient response times and even though our issue was not urgent, the work was completed quickly for us. Cameron and Leo arrived on time and were an absolutely pleasure to have working for us to resolve the issue and make good the surrounding area. We would not hesitate in recommending DCL, and are pleased to have such a professional company nearby should we need them in the future ????

The team from DCL attended to a blockage that was affecting the entire site. They inspected each manhole to identify the source of the issue and successfully resolved and cleared it very efficiently. The team were extremely friendly, kept me well informed throughout, and clearly communicated their findings along with any associated costs and a report with all there findings.