Reviews

Great ambience. Good residential area. Went to visit a friend.

Highly recommended. Easy teansaction

we really disappointed about there approach and lake of communication. we are approach them to invest purpose buy to let property but they are depend on allegro mortgages , according to there policy we have to check our finance position even though we have principal of mortgage and our mortgage advisor so this is really strange . secondly we are not first buyer trait us like we didn't know any think . according to there finance advisor allegro we provide all document still they are asking more ...so we strongly advise who want to buy property for invest purpose please don't approach them its west of time.

Their homes are not the best, too many defects and they won't respond in time to fix the issue even after 1 year

Keepmoat builders are as reckless as possible. There is absolutely zero accountability for what they are doing on site, and not a single damn is given after they sell houses. The construction is still happening around, but after I moved into a house, I asked them to close the garden gates of their unfinished builds houses because they are banging all night long every few minutes if there is a stronger wind. Nothing happened, zero action. I contacted "customer service" and explained that I could not sleep during the night because multiple gates are just banging into the wall all over the site. I asked them 4 times, still nothing and they keep continuing to leave the gates open after finishing their work day. I even asked a few workers/builders directly to close the gates when they finished work but still nothing, zero damn given. I have never seen such a totally reckless company. The joy of moving into a new home with Keepmoat turned into a nightmare of sleepless nights horror. I can't believe one can be so ignorant of such a simple request. Their motto upon contacting "customer service" by the phone which by the way nearly impossible to reach in most cases: "We believe we provide the best customer care" is nothing but delutional compared that they can't even handle such a simple request... Just unbelievable. *****UPDATE***** It's funny and tells a lot of all of this when I kept reporting the same issue multiple times to multiple teams for several weeks and the issue was ignored, but after I left a review of this experience, suddenly and magically I was contacted literally within minutes and assured that now they will close all gates and make sure they will be checked before the end of the work shift. Furthermore, just another day forward and the gate in the unfinished house was left open again, banging for 2 nights. I honestly believed there was no way they could mess it up again but here we go again. Buyer beware, this is what you get after you buy a house from Keepmoat - endless suffering of sleepless nights due to banging garden gates of their unfinished houses around in the area. It tells a lot about this company's "quality" and "customer service." Management is non-existent. People leave reviews about companies to make other people aware of their experiences, not to alert the company itself about an issue. This should not be the place to report problems, people expect the company to act before a review is left, not after, pretending that "now you suddenly care of the reported issues".