Our experience with Tile & Floor was deeply disappointing and far more challenging than we had expected. What should have been an exciting and creative process for our personal residential project instead became stressful and difficult. Rather than enjoying the transformation of our home, we faced unexpected costs, communication difficulties, and concerns regarding the quality of workmanship, including issues with underfloor heating and tile installation. Despite our repeated efforts to resolve these matters directly with the company, we were unable to reach a satisfactory outcome. Given the significant financial investment we felt it necessary to pursue a resolution through the Small Claims Court. We share our experience to encourage others to conduct thorough research before selecting any service provider.
Reviews from Google · 18 Mar 2025Reviews from Google
I love the kitchen-diner floor we had fitted; it lifts the whole room. It's solid (important with three boys in the house), attractive and super easy to maintain. The underfloor heating system has made a massive difference too - also recommended. Bar a couple of minor communication niggles I thought this company's service was excellent. They were approachable, provided good advice and delivered what they promised.
Reviews from Google · 25 Jan 2025Will, Dan and Tom have been simply brilliant. We started with a new floor in the kitchen, it was so good we then put it through the rest of the cottage. We added wall tiles and new carpets!!! Service , quality and price brilliant. Will in particular has been outstanding on his customer service, nothing has been too much trouble- even when we have been. Honestly can???t rate them highly enough
Reviews from Google · 23 Oct 2024Tile & Floor have done a wonderful job on my outside floor tiles. From start to finish it was an extremely impressive and professional job; everything that the company said they would do was carried out as agreed, from the initial consultation when helpful advice as to the best tiles for my small area was offered, through to when the tiles were laid in an efficient and careful manner. I would highly recommend this company.
Reviews from Google · 9 Jul 2024Bath Tile and Flooring have just laid a Victorian Tile Path for us. The service was excellent thoughout. They communicated well, gave knowledgable advice and arrived on time as arranged. The tiler paid great attention to detail and the path looks stunning. I'd highly reccommend.
Reviews from Google · 30 Sept 2020