If you want good customer care and attention to detail then BEWARE. For nearly 3 years we have been trying to have our decking area and planters properly relaid and mended. The quality of work is really poor and I have submitted videos to evidence this. Even the decking supplier told Summit they had laid the planks incorrectly. The area now looks poor, and despite promises from them to try and put some of the work right, I'm still waiting. This work cost many thousands, so not a cheap job. The total lack of responsibility and appalling customer service is astonishing. I don't like to post bad reviews, but lack of contact on their part has left me no option.
Reviews from Google · 18 Feb 2025Reviews from Google
So pleased that i used Summit Landscaping to erect new fencing lay a new resin bound driveway and design and install a new border to the font of my property as the results are outstanding. The whole experience from discussing the initial quote and design to completion of the work was handled in a very professional and stress free manner.
Reviews from Google · 12 Nov 2024From the moment Iain turned up to talk through my ideas and give me a quote, right the way through to the finished job I have been extremely happy with my decision to go with Summit Landscapes for our new block paving drive. I did get a couple of cheaper quotes, but I had more questions than answers after those companies left and didn???t receive anything in writing. After a very detailed conversation with Iain and measuring up, a day or so later I received a fully itemised quote, so I was immediately reassured I was dealing with a professional business. The team that arrived to carry out the job, Mike and Aaron, were fantastic, both very courteous and friendly. Mike was especially good at keeping me informed on their progress and making sure I was happy with each stage of the job. When a couple of unexpected changes were required to the original quote Mike took the time to talk through options and give his opinion on what would give the best result. The nature of the job meant that the entire front of our house was the site and so they had to cope with my family coming and going during the day, deliveries and using the road for storage and sometimes needing to block the pavement. Friends and neighbours that I have spoken to have all commented on how friendly Mike and Aaron were and how tidy the site was left every evening. Not a single complaint from anyone on the street. I couldn???t be happier with the quality of the work and now have a drive that was better than I imagined. I would 100% recommend Summit Landscapes and if I have any future landscaping projects, they would be the first people I call.
Reviews from Google · 11 Sept 2024We're very happy with the service from Summit Landscapes, and the results of their work are fantastic. The team worked with us to achieve what we had in mind, checking in with us throughout the project. Great communication and advice on how we can make the best out of our garden.
Reviews from Google · 7 May 2024Very pleased with the standard of work provided by Summit Landscapes. The gazebo has been installed on a really solid, paved foundation and is looking good.... Would happily recommend to others
Reviews from Google · 5 Feb 2021