Reviews

We picked Heat Geek for their performance guarantee and our Heat Geek was Erik Johansen from AE Renewables Ltd. Erik undertook a detailed heat-loss survey of every room and discussed in detail the various options, making sure we were happy with each design decision. The result was a Vaillant aroTHERM Plus 7kW ASHP running at 45??C design flow temperature coupled to a Joule 300ltr unvented hot water cylinder and a lot of radiator changes to ensure best performance; all with a guaranteed combined heating & DHW efficiency of 390% - we actually got 435% for May. The resulting system is quiet and performing exactly as expected and the house generally feels more comfortable, with the recent May cold snap being a useful initial test. The install team of Erik, Simon, Mike and Chris were excellent. They were friendly, tidy, and proud of their work. They changed the whole house from gravity feed to pressurised, removing all the redundant pipework, shower pump and cold-water tanks. Their communication was excellent throughout, walking us through design options and decisions, and during installation continually checking we were happy with what they were doing. Overall, we are very happy with the whole experience. The combination of a Heat Geek Black Label design with a careful, communicative installer focussed on delivering a quality solution made the whole project feel low-risk. Highly recommended.

I recently had a heat pump installed by AE Renewables and couldn???t be happier with the service from start to finish. A big thank you to Eric, Simon, Chris, and Mike ??? they were all incredibly polite, professional, and a pleasure to have in the house. The team kept us fully informed throughout the entire process, explaining everything clearly and making sure we were comfortable at every stage. They worked efficiently, kept everything very clean and tidy, and the installation itself was completed to an excellent standard. The heat pump installation is amazing, and we???re really pleased with the result. It???s clear they take pride in their work. 5-star service all round ??? I would highly recommend this team to anyone considering renewable energy solutions!

We had a really smooth installation from Erik and his team. The initial survey was very thorough, Erik explained all the options to us and gave his recommendations supported by the new Heat Geek Zero Disrupt software. This really gave us the confidence we needed to sign up. Erik also took the time for an additional visit before install to make sure everything was in order. Installation was very tidy and stress-free. We knew what would be changing and which bits of the house to prepare in advance. Erik's team were very careful to avoid damaging anything, and they tidied up every day before they went. The wiring, piping and lagging all looks very neat and you can really tell that the team prides themselves in doing good work. No bodging here! System was commissioned on the Friday morning as expected, and Erik explained everything about the app and the software. We are very happy and have been cosy and warm ever since. It's easy to keep track of our running costs and we have been pleasantly surprised at how low they can be (working together with our solar panels and home battery). We would recommend Erik and AE Renewables to anyone for a good heat pump installation!

I have just had a heat pump installed by Erik and his team from AE Renewables. Erik is a???Heat Geek Expert (Guru)??? and has taken the time and effort to become a Master of his Trade. Erik, James, Chris, and Mike made a first class installation of our heat pump. We are so pleased with the result. We were obviously worried about switching from gas boiler to heat pump as heat pumps have had a lot of bad press over the years. But so far (it???s only been 2days) the heat pump has proved to be very efficient, very effective, very economical and extremely quiet. I can???t thank Erik and his team enough for doing such a great Job (Thank you Guys, you were fabulous). We have no reservations in Recommending Erik and his team from AE Renewables. It was obvious that they wanted to do a good job and customer satisfaction is one of their top priorities. I recommend them.

The process of upgrading our heating system with Erik from AE Renewables a Heat Geek premier installer, was straight forward, we used Heat Geek, they introduced us to Erik and they project managed the BUS grant, procurement of the equipment and regulatory permissions, whilst Erik produced the design, quotation, project managed and completed the install. The AE Renewables team were polite, courteous, clean and tidy whilst doing a top-notch job and I would highly recommend AE Renewables for heat pump installations. Heat Geek???s state of the art design software was used to produce the design, this scans the dimensions of the rooms, allows input of your property???s thermal characteristics and calculates the building heat loss, thus allowing the heat pump and radiators to be correctly sized. During this process Erik spent a lot of time with us explaining what he was doing and why with great enthusiasm and passion. Erik visited us twice before install, first to provide the survey, design and prepare the initial quote and again before install to review and confirm the design. On the day of install Erik and his team arrived punctually, we reviewed the install with the team and in the first day completed all of the inside work and we were pleasantly surprised how quickly and efficiently Erik???s team worked. Works on day one included, decommissioning the heating system, installing new radiators, modifications to the supply and return pipework, including making good the floors and re-laying the carpets. Eric ensured that we had back up heating and hot water during the time of the works. Second and third days were taken up removing the old boiler, which was very difficult because of lack of space and its orientation in the bathroom but the guys did a sterling job, laying out and installing the new Heat pump, DHW tanks buffer vessels, pipework and electrical works. The install of the these items is compact and neat. He preferentially bent pipe over using fittings to ensure the maximum efficiency from the system. All pipework was neatly lagged, it is a shame to hide all the lovely pipework that they installed! The fourth day commenced with further lagging, completion of the electrical work, making good our roof where the gas flue penetrated and commissioning of the system, which included demineralising circulation water to the highest boiler water standard ensuring that the system internals won???t corrode without using hazardous corrosion inhibitors. The system was balanced so that all rooms receives the correct design flow ensuring that the heat loss for that room is made up by the heating system. The Heat Geek software ensures that commissioning is carried out correctly and confirmed by the installation engineer and witnessed by myself.