Doug Heys Gas Engineer is an independent local tradesperson covering DE1.

1. HHarj Kaur★★★★★

   Cody has been great in identifying issues and sorting a resolution. I trust their service and knowledge. I would recommend to others.

   Google review · 6 May 2026
2. KKirsty★★★★★

   I???ve been using them for approaching 9 years now and the service has always been excellent ??? reliable, professional, and trustworthy. Most recently I had an issue with my heating. Cody got back to me quickly and came out the next day. The problem was diagnosed efficiently, clearly explained, and fixed with no fuss. I now have full heating again ????. Consistently dependable and highly recommended. Thank you very much!

   Google review · 17 Jan 2026
3. JJansen Skinner★★★★★

   Outstanding service over a number of years. We routinely use Doug Hayes (specifically Cody) for our annual boiler service. Recently however we had an urgent issue (a leak in the central heating system) and despite difficult circumstances this was fixed without delay and to the usual high standards of courtesy and professionalism. Highly recommended.

   Google review · 1 Feb 2025
4. AAdrian Moran★★★★★

   10 Sept 2024 - Very pleased witht he professional and helpful service provided by Doug Heys Gas Engineer Ltd, specifically Cody Heys, who called to our Mickleover home very quickly to service our boiler. We were a little concerned that a previous local Gas engineer who had called to cap of a gas pipe leading to a unused gas fire had indicated a slow gas leak and priced for a new pipe run to the boiler. Cody on checking the pressure drop was honest enough to say there was no such leak but did identify that the previous engineer did not cap off the gas pipe at the correct place (at the gas meter) and had only capped off where the fire had been. Cody carried out this important piece of work correctly and serviced the boiler at the same time. I would highly recommend this company and specifically Cody. Thank you. Regards, Adrian Moran

   Google review · 10 Sept 2024
5. KKismet Summers★★★★★

   Very professional, experienced, courteous and efficient, I have recommended them to others already and would definitely use them in the future. My boiler was losing pressure rapidly, It is under warranty with British Gas and only 2 years old, I had already had a British Gas engineer out to have a look, he was there for about 15 mins said boiler was fine and must be leak in system somewhere, he apparently put some sealant fluid in the boiler and told me to keep topping up the boiler pressure and wait for two weeks and just keep checking around the house for signs of a leak! With it being December and cold, due to go away and my house up for sale and potential buyers coming to view the house, I wasn't very pleased with this and didn't want to leave it 2 weeks, so I tried contacting various plumbers and got no response or they were too busy to fit me in. I googled to find a local plumber near to where I live and found Doug's website. I called, he answered which was a bonus in itself as had no luck ringing several others! I explained the situation and he gave me fantastic thorough advice over the phone and Doug said that as boiler was under warranty with British Gas, it was their responsibility to check it thoroughly and they hadn't checked inside the boiler and only checked surrounding pipes for a leak, and advised that I contact British Gas to come back and spend more time checking boiler internally as well as externally for a leak and to rule that out first and he explained exactly name of boiler parts that needed checking so could ensure British Gas engineers did a better job checking the second time, where as Doug could have booked me in to come and do that and charge me for it but he didn't and said to call again if needed if British Gas could not detect leak. I did this and this time they checked thoroughly following what I had explained from Doug's advice, still they did not find the leak. I called Doug back a few days later when I had managed to find the leak myself. He advised me what to do between them coming out to sort it and despite being very busy, they agreed to fit me in as I'd explained my house was up for sale and having viewers and not great with house being cold and no heating! Doug's son Cody came and isolated the leak so I could then use the heating again and then came out the following week of Christmas to fit new piping to the front room radiator. He worked pretty much non stop for a good 5 hours or so, did a fantastic job of the pipework, fitting and soldering working in a awkward space in the cellar. He was very polite and considerate of my dog when going in and out the house and I was very happy with the work completed especially since they saved me money as I could have called emergency plumbers to isolate leak and but got free advice from Doug over the phone of how to stop it until they could come and fix it. Thanks both so much, you have saved me a lot of time, stress and money! :)

   Google review · 22 Dec 2023

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