Reviews

Phil couldn't do enough. The safest pair of hands for all mechanical services. This man deserves six stars, not five. He is exceptional!

Can???t recommend them highly enough. Really helpful advice prior to placing my order for a Sunamp heat battery. Good communication prior to installation. Installation was done really professionally, to a very high standard, exceptionally neat and tidy. The fitters went above and beyond to ensure I understood how the system was configured and was happy with everything.

We moved to Lancaster in 2021. Since moving into our first home, we had a few issues, namely boiler, central heating, and plumbing issues simply because our house is old, and the systems in it are old. Out of all the companies, we decided to try Metcalf Cooling & Heating Services first based on the Google reviews and it being a local company. Since our first callout, we have never looked back. They are timely, professional, and have always been able to solve any problem we have had. During the last 4 years, we have gotten to know Phil, Jordan, Chris, not to mention their lovely receptionist - they are all friendly and exceptionally knowledgeable. What impressed me the most is this year, we had some financial difficulty in our family, and Phil was able to tailor a fantastic solution for us that really went above and beyond what I would expect of "any" company. They really cared, which in today???s day and age, for me is rare, and goes a long way in my eyes. All in all, we would highly recommend Metcalf Cooling & Heating Services, and the entire team. You have a customer for life with us based on offering such an amazing service over the last 4 years, at a good price, and really going above and beyond as both people and a company.

I contacted Phillip late one evening as we had managed to drill through a water pipe whilst putting up a shelf in our kitchen. He booked us in for a repair the following afternoon. Phillip was friendly and professional, he turned up on time, completed the work in 20 minutes to a very high standard and left our kitchen clean and tidy. Highly recommend and will definitely be using again for any future plumbing needs. Thank you!!

Excellent service from Phil and his fitter, Chris. Phil ensured we got our boiler fitted quickly when we were left with no heating or hot water. Chris, our fitter, was brilliant. Very professional and nothing was too much trouble. Very reasonable price for work carried out. Having been let down in the past by a few plumbers, we will definitely be using Phil again. Highly recommend Philip Metcalf.