Reviews

I was very happy with the quote S Morris Heating gave. They were reliable, prompt and efficient. Their work was clean and left no mess and we're on the end of the phone if I needed help.

I had william the boiler engineer to do a repair and service on an ideal 30 watt combiboiler willam said i needed a new diverter loop and a diverter valve because although radiaters were ok hot water was running very cool and sometimes cold william duly showed up at approximatly 4 pm fitted new loop and diverter valve and said he done a service on my boiler This whole prceedure took 25 minuets i did ask the price of this job he told me he was nothing to do with pricing and that simon would send invoice i said ok whe invoice came it was ??537 for atotal of 25 minuets work . I was furious but paid bill as i do not wish to have a bad name in paying bills 2 days later hot water was running cold again so i called william back i was angry at the size of the bill for 25 minuets work which included a service but a misdiagnosis of boiler fault but did nothing to cure our problem . I asked for a price of a new boiler from other companies and either a repair of old boiler or a new one 3 other companies had told me it is the heat exchanger and not diverter valves or loop and all 3 companies said i had been well and truly overcharged and fault was completly mis diagnosed . I have had a new boiler put in by another company from Colchester who was extreamly professional polite very clean and a very good price infact an extreamly good price . I showed invoice from S . Morris to me and they were disgusted with diagnosis and price and absolutly shocked at the fact that it took 25 minuets to perform and that 25 minuets included a service i have copies of invoice and proof of time spent in my house doing said job A very unhappy Keith Allen

Excellent service We have used Simon for our gas certificate for a number of years and found his service to be reliable and excellent. When the boiler recently failed at our rental property Simon came to the rescue providing fast, efficient and friendly service.

The service is top notch! Our boiler showed an error late Saturday night and stopped working in the middle of winter. We called early Sunday morning, and despite them not being open on Sundays, Simon was round in 15 minutes and sorted the boiler and leaks out! Absolute legend!

Today Simon's engineer William fitted our new combi boiler. I am very impressed with the professionalism of both Simon and William from our first contact to the finished installation. Everything was explained point by point and a full explanation of the controls given. All the old equipment was removed and my kitchen left clean. I can thoroughly recommend Simon and William if you need a new boiler.