Reviews

Tom and Vision Plumbing and Heating are a delight to deal with with clear communications throughout. Professional, prompt and good value for a boiler replacement. I wouldn't hesitate to call them again.

Tom is great and definitely recommended. Arrived when he said he would, fixed the broken toilet and showed me what work he had needed to do. Invoice arrived later that day. I???m happy with the price for the work done. Very satisfied customer.

Amazing service. Tom was happy to visit on a Sunday to sort my boiler. Once the problem was diagnosed, which 2 other engineers couldn't, he gave great advice to get my boiler mended Very friendly, knowledgeable and I will definitely ask him again.

Tom & Will completed a professional job on updating my bathroom & ensuite. They were reliable, tidy & efficient. Both are easy to talk to & listen to exactly what you want. I would highly recommend them.

My 87 year old mother???s heating failed in the week before Christmas. Despite having a British Gas Homecare policy, British Gas refused to repair her Boiler on the grounds it was too old even though they had serviced it and would only give a quote for its replacement. My mother is medically vulnerable and we could not leave her without heat or hot water. I contacted Tom and the Vision Heating Team. Incredible service, they attended same day and got the boiler going. They did point out that it was old and getting parts would become increasingly difficult. Not wanting to risk future breakdowns I asked them to quote for a new system. They did this within 24 hours and supplied plans and photos so the freehold company could approve. Despite being busy they answered questions quickly and we got approval immediately. Their quote was cheaper than BG for like for like boilers. Also Vision arranged their schedule and promised to have the new system installed before Christmas. It was all completed and set up for Mum as promised before Christmas. Absolutely amazing people, nothing was too much trouble and they demonstrated customer service was at the forefront of their business model. Cannot thank them enough for keeping to all their timings and going beyond expectations. If you need any boiler repairs or a new system don???t look any further these people are fantastic.