Reviews

Very quick response to initial enquiry about the problem with our boiler. Was advised to have a new boiler, we accepted the quote and the installation was booked within a week. Very friendly and efficient service

Great service, lovely engineer, very efficient. Extremely happy with the work they did. Will use again and would recommend.

Quality work. They are not the cheapest, but they are good value for money because their work is of a high standard. We had a complete new system fitted. The workmen were polite and cleaned up after the work was done. All round a good experience.

Jenni from Redfern replied to a request for an engineer to come and look at our leaking boiler. Andy came out and informed us we would need a new boiler. Redfern provided a quote and we accepted. The boiler was booked in with a date that suited me. Andy fitted the new boiler and removed old boiler and old pipes. We decided to move where previous boiler was and this wasn't a problem. Whole job was done leaving no mess and new boiler posited perfect place. The communication from Redfern was brilliant. Keeping me informed every step of the job. Andy was top bloke. Very knowledgeable and professional. Would definitely recommend Redfern for new boiler and will use again. Thank you Redfern and Andy. 5*. Jackie.

I had a quick response to my request for a quote. Excellent communication from start to finish. Someone who actually turns up when they say they will! I had a new boiler installed and there were a couple of other problems I asked to be fixed. I was quoted a reasonable price for the job. Some unexpected problems arose during the completion of the work and I was impressed with Mark and Andy???s persistence and patience to sort it out. They seem to prioritise customer satisfaction and doing a good job. Both were very personable and explained what they were doing and discussed any issues that arose along the way. Probably one of the best experiences of trades I have ever dealt with and in my opinion, a shining example of how to deliver an excellent customer service.