North Plumbing and Heating Services is an independent local tradesperson covering BN1.

1. JJess Nice★★★★★

   I had an emergency with my boiler and called North Plumbing and Heating Services. Oliver arrived within the house incredibly fast service. From the moment he got here, he reassured me that he would resolve the issue, and he did just that on the same day. He was very polite, professional, and took the time to explain everything he was doing throughout the process. The pricing was also very fair. I would highly recommend North Plumbing and Heating Services.

   Google review · 19 Apr 2026
2. VVanderley Junior★★★★★

   Avoid at All Costs ??? North Plumbing What a terrible experience it has been dealing with North Plumbing, particularly with Oliver North, who I understand to be the business owner. I initially contacted the company through the online form on their website after seeing positive Google reviews. Unfortunately, hiring them turned out to be a costly mistake. Initial Issue My boiler had not been serviced in a few years, and I noticed a constant discharge of water from the water cylinder. I arranged a visit for a service and assessment. Oliver attended the property on 8th December. At that time, the only issue was the constant discharge of water. Two days later, he informed me that the problem was likely due to faulty pressure relief valves and the expansion vessel. I was quoted ??588 to replace these components, drain the cylinder, and recommission the system. I agreed. Oliver returned on 12th December at 2pm and completed the work within an hour. He was paid shortly afterwards. However, when I returned home, I discovered the leak had not been resolved. The old expansion vessel had been left on my doorstep. When I contacted him again, he suggested that the cylinder was too old and should be replaced. He said he would provide a quote. He also said he would collect the discarded expansion vessel the next morning, which he failed to do. I ultimately disposed of it myself. I also requested an invoice for the assessment and works carried out, which was not provided. Escalation of Problems On 15th December, Oliver advised that both the boiler and cylinder were old and should be replaced. He later sent quotes and additional boiler information upon request. On 16th December, I returned home to find we had no hot water at all. I contacted Oliver, followed his instructions, but the issue remained. He attended again on 17th December, yet the problem persisted. He then stated that the entire system was failing and that the only solution was a full boiler and cylinder replacement. We were left without hot water during a freezing spell just before Christmas. Second Opinion Concerned, we sought a second opinion. The new contractor informed us that: ??? The water leak and lack of hot water were caused by a faulty, old valve. ??? The valve Oliver claimed to have replaced was in fact still old and faulty. ??? The boiler and water cylinder did not need replacing. We instructed the new contractor to proceed. The following day, in under an hour, they resolved both the leak and the hot water issue by replacing the valve Oliver had charged us to replace. Attempt to Resolve On 6th January, I contacted Oliver to express my disappointment. I explained: ??? We had been misled about needing a full system replacement. ??? The valve he claimed to have replaced was not replaced. ??? We had not received the requested invoices. ??? We were left without hot water during extremely cold weather. In an effort to resolve matters amicably, I offered him the opportunity to refund the cost of the corrective work carried out by the new contractor. I made it clear I would prefer not to escalate the matter further. After several exchanges, Oliver agreed to refund the money and requested my bank details, asking for time as he had not yet been paid in January. However, week after week, he has failed to honour this agreement and has refused to settle the matter. Conclusion Based on my experience, I cannot recommend North Plumbing. If you are looking for a professional, reliable, and trustworthy tradesperson, I strongly advise taking your business elsewhere.

   Google review · 1 Mar 2026
3. EEmma Lander★★★★★

   We've had Oliver come to the house a few times in the last month after our boiler decided to give up! He was really quick at coming over in an emergency and made sure we were all sorted once everything was fitted and working again. Oliver is incredibly hardworking and will not give you any BS about the work that needs doing. We'll definitely be booking him in for our annual service

   Google review · 20 Dec 2025
4. PPaul Hodges★★★★★

   Oliver and his Team of North Plumbing and Heating Services did a first class job on a new boiler installation when my existing boiler failed. On calling the company to see if they could help, Oliver was with me, at my home within 25 minutes, and diagnosed the fault - A new boiler was fitted 3 days after that??????.amazing service!! I have since terminated my British Gas Contract and will be using North Plumbing and Heating services from now on!! Highly recommend

   Google review · 26 Nov 2025
5. SSteve Tayler★★★★★

   We contacted Oliver because we needed to replace our boiler and relocate it to a different part of the property. When Oliver first came we were immediately impressed by his politeness and respectfulness. Oliver listened to our requirements and resolved issues that others had given us the ???you can???t do that mate??? response. On the day of the fitting Oliver and his colleagues arrived on time and immediately got on with the job although the heat of the day was draining. Oliver and his team were friendly and respectful and asked questions to make sure we were happy with the installation. They were neat and tidy and took away all the packaging etc. Once installed Oliver ran through the operating instructions and made sure we were happy with everything. Oliver even managed to fit in another couple of jobs that I asked him to do. Based on our experience we can highly recommend Oliver.

   Google review · 7 Jul 2025

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