Reviews

Superb, responsive service. A boiler issue was very efficiently resolved within 6 hours of my phone call.

A great local firm, highly recommended. I???ve used these guys for all sorts of boiler servicing work, replacement radiators, new shower pump and pipework conversion. No issues at all. Friendly and Professional service, totally reliable.

JC Gas replaced my old boiler, it was a big job. Communication and customer service was great. They got everything sorted in time. Very happy with the new boiler and would highly recommend their services!

Quotation site visit arranged and appointment was kept to in a timely manner hence the 2 star rating. What was exceptionally disappointing was the very negative tone and dismissive attitude of Ashley, the Gas Engineer. No solutions were offered and all suggestions were dismissed on the spot. I like tradesman to adopt a can do will do positive attitude, despite the challenges a job may entail. Yes it is a second floor flat with limited space but I did expect to get some solution from Ashley rather than a negative vibe which early on implied that he wasn't interested in quoting or offering any meaningful solution. It was clear to me that he was only interested in straight forward installations and not up for a challenge. But it is JC Gas loss as another company has been solution focused and I now have a well installed new combi boiler that works very well - contrary to what the engineer said to me on his brief site visit. With respect to the posted response the site visit lasted for 20 mins, not 45 as stipulated, and I don't see the relevance of my intention to sell the property. It was a solution I was looking for not obstructions and certainly not a negative attitude which was on the verge of rudeness. I fully understand your need to defend the engineer and your company but I can only report the facts and the way the engineer made me feel at the time.

JC Gas have just replaced our old Combi Boiler. We had asked them for a quote about a month before and unfortunately our old boiler broke down before we???d arranged to replace it. JC Gas were competitively priced, and arranged to replace our old boiler very quickly and fitted the new one in a day. Thank you and see you in a year for the annual service.